Shipping & Returns Policy
You may return most new, unopened items within 30 days of delivery for a full refund. You must have the original receipt. Please contact us for return authorization before returning any goods. You must pay the return shipping fee unless the return is the result of our error, (you received an incorrect or defective item, etc.).
Sale items and cut yardage are not returnable. Due to copyright laws, books, patterns, and stencils are also not returnable.
Refunds will be issued once items are returned to us. Shipping and handling will not be refunded, unless the return is due to our error. All returns must be in original condition and packaging and they must be in sellable condition. Items that are dirty or have a smoke odor will not be refunded.
In the event that the site overcharges you significantly on shipping cost, we can apply a partial refund on request.
Online orders over $100 will ship free by either USPS or UPS. This applies only to orders in the contiguous United States. Regular shipping charges will apply to Alaska, Hawaii, and International orders.
Some online orders that consist of only other lightweight items, or those with free shipping like patterns and gift cards, may be shipped by first class mail.
Orders will be processed for shipping within 3 business days, but often the same or next day. We ship regular business days, Monday through Friday. This may vary if we need to contact you for any reason regarding your order. We will attempt contact via email. If no response within 48 hours we will go ahead and mail out the part(s) of the order we have.
We default to the USPS Priority Mail method for most orders. Priority Mail has proven to be one of the fastest methods of shipping for us. A Priority Mail package will reach its destination within 2 to 5 days of shipment date, varying on location. Eastern and central time zone states will normally take 2 or 3 days, western or southern regions, up to 3 to 5 days.
The UPS Ground shipping option is also available but note that processing times for this method will be longer.
You will receive an email when your order is shipped. Tracking link is not included, but you may request it by responding to order confirmation mail.
We do ship internationally with the Priority Mail or Priority Mail Express options. Free shipping is not available for international orders.
In the event that a product is listed on the website with incorrect information or price, we reserve the right to correct such information or price and orders will be revised to reflect the correct price